Technical support is free during your initial evaluation period.
A license with an active Technical Support Subscription is required thereafter.
We can't guarantee we'll be able to solve every problem, but we'll do our best!
Unfortunately we can't:
Write custom code for you or migrate it to new versions of Iron Speed Designer
Answer .NET programming questions
Help with hardware or software issues not related to Iron Speed Designer
Support third-party controls
Technical support terms and conditions
A 1 Year Technical Support Subscription includes 25 cases.
Unused cases do not carry over once your subscription expires.
When the case limit is reached or the subscription expires, you may
purchase a new Technical Support Subscription for continued support.
When multiple licenses of Iron Speed Designer are purchased for use in a single department or
organization, each license must have the same level of technical support. For example, you cannot
buy multiple licenses of Iron Speed Designer but only purchase a Technical Support Subscription for one developer.
Each Technical Support Subscription is valid for one named developer only.
What customers tell us
"I just finished with a support call and want to take a few seconds to compliment you on
the very high caliber of your technical support team."
"Purchasing the Technical Support and Software Update Subscriptions with Iron Speed Designer was absolutely the best investment
decision I could have made. In typically a matter of minutes, your support team has had the
solutions to my issues and I'm off and continuing with my development. I can't see how I could
ever be without it! It has already paid for itself ten times over in assisting me during my